BePuzzled |

We ship pretty much everywhere. include tracking and insurance – giving you total peace of mind all the way to your front door.

GLOBAL TRANSIT TIMES: The following are estimates only, but should give you a sense of what to expect:

• Orders will be fulfilled within 48 hours.
• Orders cannot be delivered to PO BOX addresses or to islands or territories.

5-10 BUSINESS DAYS

🇺🇸 United States

5-12 BUSINESS DAYS

🇬🇧 United Kingdom (due to border changes, shipping is currently limited to Royal Mail Airmail)

🇪🇺 Western Europe (except UK)

12-15 BUSINESS DAYS

🇦🇺 Australia

🇳🇿 New Zealand

🇨🇦 Canada

12-17 BUSINESS DAYS

🇯🇵 Japan

🇸🇬 Singapore

🇺🇳 Rest of World

POSTAL OPTIONS
For small orders (i.e. those that don't contain any bags), we also offer International Registered Airmail, which generally takes 7-28 days and includes basic tracking.

Orders Tracking

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact locations of your shipment, please access click Track Your Order to enter your logistics number for inquiry.

When your order is shipped, there may be a delay that prevents you from viewing the logistics information immediately. Please understand.

If your order is signed for and you don't get it, please look around your door or yard, or ask your family and neighbors. If still not found, please contact us directly, we will do our best to help you.